We are TRU salon + spa an upscale professional company. We are seeking a full time Salon Coordinator for our Branchburg location.
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As a Salon Coordinator, you will be the most critical link in ensuring that our clients have a rewarding experience that will keep them coming back time after time.
Your responsibilities will include but are not limited to:
•Demonstrating outstanding customer service skills
•To make a positive first impression on behalf of the salon.
•To learn the computer system and all necessary functions
•Efficiently schedule appointments for styling, massage, esthetics, nails or other as required and to promote all the services within the salon.
•To be solely responsible to your workstation and the transactions generated from the station logged into.
•Communicate appointment bookings with stylists, estheticians and technicians including daily reminder calls.
•Escort guests to service areas; prepare guests for services and offer beverages.
•To assist all Service staff with directing our guests to an appropriate area.
•To handle all problems in a timely manner.
•To assist guests with gift packages, gift certificate, and tours as needed.
•Assist with confirmation calls, calling guests if technician's schedules change. Remind guests of the 24 hour cancellation policy when scheduling appointments
•Book any and all appointments, as guests may need.
•Competitive Pay and Team Bonuses
•Flexible work hours to fit your schedule and meet the needs of the business
•Paid Time Off
•Generous discounts and the opportunities to enjoy services and products
Job Type: Full-time
Salary: $12.00 to $15.00 /hour