Shayna
29 years old
Located in north Brunswick, New Jersey
PROFESSIONAL SUMMARY
Results-driven hospitality professional with over 5 years of progressive leadership experience in
high-volume restaurants and entertainment environments. Proven track record of driving top-
tier sales performance, overseeing team operations, coordinating large-scale events, and
enhancing guest satisfaction. Recognized for strong leadership presence, operational oversight,
and revenue growth. Seeking to transition into a hospitality management role where I can
contribute to team development, operational excellence, and elevated guest experiences.
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EXPERIENCE
Server
Lucky Strike Entertainment, North Brunswick, NJ
September 2025 – February 2026
• Delivered exceptional guest experiences in a high-volume dining and entertainment venue
• Ranked as a top sales leader across the entire restaurant, leading in food, beverage,
promotional packages, and retail revenue
• Promoted event packages, retail merchandise, and service upgrades to increase
profitability and enhance guest satisfaction
• Coordinated reservations and executed large-party and private event services
• Reviewed event contracts and ensured accurate fulfillment according to selected packages
• Processed deposits and final payments while maintaining accurate financial records
• Collaborated cross-functionally with management, kitchen, and bar teams to ensure
seamless event operations
• Consistently earned positive guest reviews through attentive service and problem
resolution
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Head Bartender
True Food Kitchen, Edison, NJ
October 2023 – September 2025
• Cultivated strong guest relationships and personalized service experiences
• Maintained expert knowledge of wine, spirits, and specialty beverages
• Assisted with inventory management and operational support
• Ensured adherence to company policies and alcohol regulations
Public
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Bartender
Applebee’s, Edison, NJ
March 2018 – September 2023
• Delivered consistent high-level customer service in a fast-paced setting
• Increased repeat business through relationship-building and service excellence
• Managed POS systems, transactions, and compliance with alcohol regulations
• Executed opening/closing procedures and operational duties
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Server
Mill Basin Kosher Deli, Brooklyn, NY
February 2014 – November 2017
• Delivered exceptional guest service and built loyal customer relationships
• Managed POS transactions and upsold menu items
• Supported smooth daily operations through opening and closing procedures
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TIPS Certified
CORE COMPETENCIES
Hospitality Leadership
Team Supervision
Revenue Growth & Upselling
Event & Contract Coordination
Operational Oversight
Inventory Management
POS Systems
Guest Relations & Conflict Resolution
Financial Transactions & Payment Processing
Principals only. Recruiters, please don't contact this poster.