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Assistant General Manager Opportunity in Fun & Successful Company (Marlboro, NJ)


Reply to: marlboro.nj@bounceu.com
Date: 2008-05-06, 12:56PM EDT


BounceU is a children's birthday party and recreation facility with giant inflatables for bouncing, jumping, sliding, and climbing. Our differentiator from other birthday venues is our Customer Service-we don't just offer it, we live it! We help create memories that will last a lifetime!

We are looking for a High Energy Leader to join our team as the Assistant General Manager. This position reports to the General Manager and Owner and has the following duties:
-Training and developing employee support staff in sales and customer service mastery
-Overseeing peak party times to insure outstanding service
-Managing and communicating with large support staff, functioning as direct supervisor. Help with cost efficiencies; minimizing the labor hour; but also other cost efficiencies (smart buying, etc.)
-General operational/facility responsibility during specified shifts (key holder and petty cash access). Help keep store operational, profitable & reduce overhead costs
-Human Resources including hiring input, disciplinary actions, time reporting and scheduling
-Customer Service including phone calls, e-mails, fielding customer inquiries, facility tours and customer satisfaction
-Managing the inside sales efforts of the business including party planning, preparation, party/event detail confirmation, invitations, upsell of events and communication with staff coming on duty to arrange party details
-Partner with head desk manager: to oversee desk managers and front desk including booking parties, reservations, confirmation packages greeting and checking in customers, ensuring participants have submitted proper paperwork, overseeing traffic flow and managing the register
-Facility Management including safety (operational, equipment & customer), cleaning and maintenance
-Inventory and vendor management

Necessary skills required for this position:
-1 year of supervisory or management experience
-Strong potential in the area of business development
-Confident and professional people-person with persuasion and leadership skills
-Creative, energetic, and hard working
-Proficient in Word, Excel, Internet
-Reliable (attendance, on-time is Critical)
-Good communication skills (verbal and written)
-Strong employee coaching skills
-Strong customer service experience
-Outgoing and enjoys children
-Enjoys a fast-paced and family-oriented work environment
-Excellent organizational skills

This position is perfect for:
-Seasoned service oriented individual looking for a new and exciting challenge
-Experienced mom interested in re-entering the workforce
-Mature student looking to develop a strong business skill set

This position is full time and requires availability for all shifts; weekdays and evenings as well as weekends.

If you are interested in this FUN and CHALLENGING opportunity, we can’t wait to meet U! Visit us online at www.bounceu.com. Please submit resume to marlboro.nj@bounceu.com





PostingID: 670132649



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